JHENA ROY

CLIENT SERVICE ASSOCIATE

“Do the quiet work well, so clients only ever see the good part.”

Who Jhena Helps

As a Client Service Associate at CJM Wealth Advisers, Jhena handles the details behind every account so clients don’t have to. She’s the person we count on to make sure nothing falls through the cracks.

Jhena’s Story

Jhena moved to Northern Virginia in 2009, and a job that caught her eye turned into a 16-year career in financial services. She’s spent it all focused on client service, building the kind of long-term relationships where clients never have to wonder if something’s being handled.

Her Approach

She catches issues before they become problems and builds processes the rest of the team can rely on, so the client-facing side of things always runs clean.

Outside of Work

Her three kids keep her on the move between school events and sports practices. When things quiet down, she’s usually on the pickleball court with her husband or planning the next family trip.

Credentials

Bachelor’s degree in business administration, Old Dominion University. 

royj@cjmltd.com  |  703-425-0700